What lynae verification covers
Account verification on lynae involves three core checks: identity confirmation, address validation, and source-of-funds review. We do not ask for unnecessary personal data, and we do not share your information with third parties outside our payment and compliance partners.
Identity and address documents
We ask for a government-issued ID (passport, national ID card, or driver's license) and proof of your current address (utility bill, bank statement, or rental agreement dated within the last three months). These documents confirm that you are who you claim to be and that you reside where you say you do.
If you live in Jakarta, Surabaya, Bandung, or Medan, the same document standards apply. We accept scans or clear photographs; blurry or incomplete images may delay review, so we recommend high-resolution uploads.
Key takeaways
- Verification is required before your first deposit or withdrawal
- We process standard documents (ID, address proof) in defined timeframes
- English support is available if your review stalls or you have questions
- Your data is encrypted and shared only with compliance partners
- Verification unlocks access to all payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers
Source-of-funds review
We may ask you to describe the source of your deposit funds — for example, salary, savings, or business income. This is a standard anti-money-laundering check. We do not judge your source; we simply confirm that your deposit aligns with your stated income or savings profile. If your first deposit is unusually large relative to your account age, we may request additional clarification.
This step protects both you and our platform. It ensures that our markets remain open to legitimate players and that we comply with the regulatory expectations of jurisdictions where we operate.
The verification timeline
-
1
Submit your documentsStep 1
Upload ID, address proof, and any source-of-funds notes via your account dashboard. Ensure images are clear and fully legible.
-
2
Automated initial reviewStep 2
Our system performs a quick check: document format, expiry date, and basic legibility. Most submissions pass this stage within hours.
-
3
Manual compliance reviewStep 3
A compliance officer reviews your submission against our anti-money-laundering and know-your-customer standards. This typically takes one to two business days.
-
4
Account activationStep 4
Once approved, your account status changes to verified. You can now deposit and withdraw using any of our supported payment methods.
Why verification matters for lynae markets
Verification is not just a compliance formality — it is central to how we operate our football markets, live-dealer tables, and esports coverage. When you verify your account, you join a community of legitimate players. This means our Liga 1 odds, Piala AFF fixtures, and Champions League markets reflect genuine demand, not bot activity or fraudulent accounts.
Verification also protects you. It ensures that only you can access your account, that your deposits are secure, and that your withdrawals go to the bank account or e-wallet you registered. If someone attempts to access your account or change your payment details, our verification records help us detect and block the intrusion.
During major tournaments — Idul Fitri holiday betting, Piala Indonesia campaigns, or World Cup qualifying rounds — verification becomes even more critical. High-volume periods attract both legitimate players and bad actors. Our verification process keeps our platform stable and fair for everyone.
Account recovery and security
If you forget your password or suspect unauthorized access, verification records help us confirm your identity and restore your account quickly. We do not reset passwords without verifying that you are the account holder.
We also use verification data to detect account takeovers. If someone tries to change your email, phone, or payment method, our system flags the request and asks for additional confirmation. This multi-layer approach keeps your account safe even if your password is compromised.
Common verification questions
Can I deposit before verification? No. We require verification before any deposit or withdrawal. This protects both you and our platform.
What if my ID is expired? An expired ID is acceptable as long as it is still legible and shows your full name and date of birth. We do not require a current ID for verification purposes.
How long does verification take? Most submissions are reviewed within one to two business days. During high-volume periods (major tournaments or holiday betting seasons), review may take slightly longer, but we aim to complete all submissions within a defined window.
Can I use a mobile phone bill as proof of address? Yes. A mobile phone bill, utility bill, bank statement, or rental agreement all qualify as address proof, provided it is dated within the last three months and shows your name and address clearly.
What happens if verification is rejected? We will email you with a specific reason and guidance on how to resubmit. Common reasons include blurry images, missing information, or a mismatch between your submitted name and your account name. We do not reject applications without explanation or a path to reapply.